Summary

Web development and IT professional bridging technology and creativity across music, digital marketing, and technical support.

Passionate about bridging technology and creativity, I thrive on tackling challenges and driving meaningful solutions.

I am committed to transforming ideas into opportunities through impactful collaboration and a focus on continuous learning.

Experience

Information Technology Help Desk TechnicianAcsenda School of Management
2025-01 – Present • Vancouver, British Columbia, Canada

As part of the Student IT Helpdesk team, I provide timely support to students, faculty, and staff by addressing their technical issues and inquiries. My role involves diagnosing and resolving problems, documenting incidents, escalating cases when necessary, monitoring follow-ups, and delivering clear, solution-focused guidance. I work collaboratively with the team to ensure efficient and effective resolutions.

IT SupportHelp DeskCustomer Service
Junior Software DeveloperUğur İnovasyon Yazılım Limited Şirket
2023-06 – 2024-02 • İzmir, Turkey

Maintained legacy Windows applications while contributing to the development of a web application utilizing Vue JS. Authored and revised product documentation as part of the development process.

Software DevelopmentVue.jsWindows ApplicationsDocumentation
Ghost Producer (Music)Self-employed
2017-01 – 2024-01 • Remote

Worked anonymously as a freelance ghost producer, crafting music for more than 200 artists globally, ranging from DJs and singers to rappers, while keeping a discreet professional identity. Later led a small team of producers, overseeing each track as a distinct project and delivering end-to-end client support throughout the process.

Music ProductionProject ManagementClient Management
Software Development InternYAŞAR BİLGİ
2022-07 – 2022-11 • İzmir, Turkey

Actively involved in an internal Java project, using technologies such as the Spring Framework, Bootstrap, and PostgreSQL.

JavaSpring FrameworkBootstrapPostgreSQL

Education

Bachelor of Business Administration (BBA), Management Information Systems, GeneralAcsenda School of Management
2024-01 – 2027-03
Management Information SystemsBusiness Administration
Associate of Science (AS), Computer Programming/Programmer, GeneralYaşar Üniversitesi (Yaşar University)
2021-10 – 2023-06
Computer Programming
Associate's degree, Social Media MarketingAnadolu University
2021-11 – 2023-06
Social Media Marketing
Music Theory and CompositionIstanbul Bilgi University
2020-09 – 2021-06
Music
MusicÜmran Baradan Fine Arts High School
Music

Certifications

Foundations of Threat HuntingPicus Security
2025-06
CredentialID: 86918167175687
CybersecurityThreat Hunting
Picus Security Foundations of Threat Hunting Certificate
Six Sigma White Belt CertificationEducate 360
2025-03
CredentialID: djM5ODk2OS0yOTg
Project ManagementSix SigmaQuality Management
IELTS General Training (Band 8)IELTS Official
2023-12 – 2025-12
EnglishLanguage ProficiencyIELTS
English Proficiency Certificate (150)Duolingo English Test
2023-07 – 2025-07
EnglishLanguage ProficiencyDuolingo
UWLQ Level 3 Certificate in Graded Examination in Music Performance (Piano - Grade 6)University of West London
2019-09
CredentialID: 501/2083/9
Music PerformancePiano
Cambridge ESOL International Preliminary English Test - Council of Europe Level B1University of Cambridge
2014-07
CredentialID: 0045000592
EnglishLanguage Proficiency

Languages

TurkishFull Professional Proficiency
EnglishFull Professional Proficiency